Duration

2 days

Description

This course consists of 2 parts: hardware installation and system support.

The hardware installation part explains in detail the different EVP equipments, their first time installation, replacement, and maintenance. All H.264-SVC compatible equipments are covered, including the storage servers and RAID storage devices. The participants gets a thorough understanding of the equipment hardware configuration options, connectivity, performance, and possible maintenance operations.

The support part explains how to support an EVP system which uses the Ultraview Video Security Center (VSC) video management software. The different possibilities for monitoring and trouble shooting an EVP system are explained and demonstrated. The course focuses also on how to upgrade the Video Operating System (firmware) on the EVP equipments and direct interaction with the EVP equipment firmware.

This course consists of a mix of presentations and software configuration and support exercises done by the course participants on dedicated training stations. A typical course lesson will start with the instructor introducing a new system support feature, explaining why it is useful and what the configuration options are, followed by an exercise for the students to work on their training stations.

Prerequisites

• Ultraview Video Security Center system administrator certification completed
• Good understanding of video surveillance / CCTV training and/or experience
• Intermediate experience with personal computer and Microsoft Windowsℵ based programs
• Intermediate computer network knowledge (TCP/IP, network protocols, network configuration with Microsoft Windows™
• Ultraview authorized distributor or end-user sponsored by an authorized distributor

Course Objectives

Hardware installation part:

• Know how to install and replace Ultraview EVP hardware in a system
• Know the different configuration options provided by each equipment
• Know how to connect the EVP equipment with video, audio, network, digital IO
• Know the different video storage devices embedded in or attached to an EVP equipment
• Know how to do common hardware support and maintenance operations
• Know the different firmware and driver components of an EVP equipment
• Know how to connect and configure a VRU storage device

Support part:

• Know how to do common software support operations like equipment firmware upgrades.
• Know how to monitor an EVP system using the features provided by the VSC software.
• Know how to use advanced monitoring options like SNMP.
• Know how to create equipment logs locally and remotely and use of remote logging tools.
• Know how to do basic network debugging
• Know how to do direct interactions with the firmware of an EVP equipment
• Troubleshooting of common problems
• Know when and how to escalate a problem to the Ultraview support

Certification

Upon successful completion of this course you are awarded the following product certifications:

• EVP Certified VSC system support engineer

The certification is valid for the life of the product or until a major product revision. Upon major product revision you are eligible to participate in the recertification program.

This training module is part of the following tracks:

• EVP Certified VSC system support engineer (module 2 of 2)

Please consult the UltraView EVP training course overview brochure for more information on the different training tracks.